GoTab Closes $18M Series A Led by Truist Ventures
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Today’s breweries need a new breed of POS and we’re here for it. Check out our comparison of the two platforms to help you decide.
Breweries that offer food sell more beer. That’s why our system is built to seamlessly integrate kitchen operations into your front-of-house.
Your brand is your connection to your guests. We give you the tools to extend your brand with merch up-sells, through a unified ordering experience.
We started in breweries, so every feature is optimized to help you streamline front-of-house, sell more beer and grow a loyal customer base.
Staffing is a perennial challenge in breweries and it’s all the more difficult when dealing with peak traffic times. With GoTab, you can flex your service model from counter service, to table-side, or guest-initiated orders at the table or patio from QRs.
According to Secret Hopper, guests that get high engagement with staff generally spend 30 percent more. GoTab gives your servers the tools they need to get out from behind the bar and prioritize the guest experience. Shorter lines increase orders. It’s just that simple.
We make it easy to integrate food, whether it's through an on-site kitchen or a food truck or nearby restaurant. With GoTab, your guests get a unified ordering and payment experience for food and beer, beer orders are routed to your bar, food orders are routed to the kitchen/food truck.
When you're running a busy shift or slammed with an event, it’s never ok to have to wait for customer support. That’s why GoTab keeps your hours. That means you’re bound to get a response from a real person virtually 24 x 7, 365 via phone, chat or in-app messaging.
When it comes to pricing you can rely on both GoTab and Arryved to be upfront with you about the fees and monthly costs.
GoTab offers a range of products and features that cater to all types of breweries.
Here's how GoTab saves you money:
Arryved has competitive processing rates and offers different platform fees depending on the amount of devices your location needs. Arryved does not charge extra if you want to use certain features, which can make their pricing model really competitive.
GoTab and Arryved both offer support. However, there are some key differences when it comes to real-time support.
GoTab's round-the-clock support is available via phone, SMS, chat (accessed through the KDS and Manager Dashboard), or email with an average 4-minute response time. GoTab offers you a dedicated support team that consists of hospitality professionals who are well-versed in the intricacies of GoTab and running successful breweries. Our support team is sourced in-house, so they will always understand your issues. In addition, GoTab offers comprehensive support articles allowing you to always have the answers you are looking for at the tip of your fingers.
Arryved offers excellent round-the-clock support from service professionals just like GoTab. They offer phone and email support and will answer you really quickly. However, GoTab’s in-app and text support expedites your conversations and allows you to continue focusing on your business while still chatting with a member from our team.
GoTab differentiates by placing a strong emphasis on granting guests the freedom to choose their experience. Guests are not limited to ordering from servers or standing in long lines. Our hybrid service capabilities enable servers to add items to guest-initiated orders from anywhere on the premises and process payments on their behalf.
GoTab guest coursing enables guests to course their meals directly from their QR orders, and servers can further edit it on the POS. Additionally, Easy Tab allows servers to start a guest's tab on their end and share it with them, allowing guests to place orders from the table and bypass any account creation process. GoTab helps you turn tables faster with tab sharing and split payment which allows guests to checkout on their own. They never have to wait for a server to order another beer, or close out their tab. Guests also don’t need to “do the math” to share their charges with friends.
GoTab places an emphasis on tailoring its kitchen display system (KDS) to work for all types of operations. Whether you are a bar or brewery choosing to only serve drinks, or a full-service brewery serving all types of food and beverage, GoTab has a solution for you.
GoTab is tailored to work particularly well for breweries that have a kitchen, or offer food through partnerships with food trucks, or nearby restaurants. Because of GoTab’s cutting-edge mobile ordering and payment, integrated POS, RFID Pass support, two-way text communication, and Marketplace solution, we are the optimal solution for operations with any level of complexity.
GoTab has best-in-class integrations so you can keep innovating. We work with best of breed solutions so that it can flexibly fit your location, allowing for a continued focus on the core real-time operational experience.
Our cloud platform and open APIs will give you the tools to grow your business means we have a very different DNA - an eCommerce centric DNA. Here are just a few scenarios where GoTab offers an advantage:
GoTab and Arryved both provide excellent solutions tailored to your specific needs. GoTab is perfect for streamlining kitchen operations, delivering exceptional guest experiences and scaling a growing brewery business.
Bottom line … we are making a lot more money than we did previously. The amount of work that managers have to do with GoTab is so much less than any other legacy system.
General Manager, The Brig DC
Ready to experience GoTab for yourself? Sign up for a free demo and get qualified to receive a complimentary meal on us!