Improving efficiency for FOH and BOH staff while giving guests a satisfying dining experience

Today, restaurant commerce platform GoTab unveils a new course firing feature. It is designed to better assist operators with ordering flow and dining efficiency. Using feedback from operators such as Think Food Group, Barcelona Wine Bar, and Stone Brewing Company, GoTab built new capabilities for front-of-house and back-of-house staff to manage food and beverage orders. 

A Virtual “Food Expediter” On the Line

GoTab is currently the only contactless platform that provides this unique course firing feature. It groups orders so the kitchen knows when to hold or start firing dishes. Operators can now control the pace of each diner’s experience. This ‘smart’ feature facilitates the order sequencing for the kitchen. It groups each course separately so that appetizers, entrees or desserts fire and exit the kitchen together. As more diners input their food order through contactless ordering, GoTab acts as the food expediter on the line. This ensures the back-of-house team fires the right dishes at the right time. Servers can deliver them to customers in the right order and at the right pace. 

Easily Pace Guests’ Meals, Maximize Table Turnover

This new tool works with existing menu management and smart KDS functions that enable kitchen staff to organize scheduled orders. Customers remain in full control of their dining experience. They can choose to browse the menu, order and pay directly via GoTab on their own device. They can also order tableside through the restaurant’s staff Mobile POS. Front-of-house and back-of-house staff can collaborate better. They can pace guests’ meals, deliver food to diners as soon as it is ready, and maximize table turnover.

Fast Solutions, Always Getting Better

A true restaurant operations partner, GoTab constantly listens to operators and releases new features adapted to their evolving needs. Instead of imposing technology on its customers, the restaurant commerce platform continuously finds new ways to tweak existing features. It constantly expands capabilities and responds to the changing hospitality landscape. GoTab conceives and develops new tools based on operators, front-of-house and back-of-house staff feedback. GoTab’s coursing feature with the platform’s native tools are the ultimate solution for operators to run lean and profitable operations while giving guests a safe and satisfying dining experience.

About GoTab, Inc.

GoTab, Inc., a Restaurant Commerce Platform (RCP), is helping large- and mid-sized restaurants, breweries, bars, hotels and other venues run lean, profitable operations while making guests even more satisfied. GoTab uniquely allows patrons to order and pay through a server (without a smartphone), or order and pay directly from their own mobile phones, or blend the two experiences all on one tab, through its easy-to-use mobile point-of-sale (POS), contactless ordering and payment features, and kitchen management systems (KMS). The guest never has to download a mobile app or create a password. Operators get industry-leading features and actionable data that can be rapidly deployed and adapted to their unique requirements for dramatically reduced costs. Founded in 2016 and based in Arlington, Virginia, GoTab serves hundreds of national, regional and local full-service accounts in over 35 U.S. states. Learn more at https://about.gotab.io